The four Reuse and Recycling Centres (RRCs) re-opened with social distancing measures in place from Monday 11 May 2020 following closure due to COVID-19. This page contains important information that you should read through before you make a visit to an RRC.
Reasons to Visit
You should only go to an RRC if your visit is essential; this is to reduce the risk of transmission of Covid-19. Please make use of the collection services available from your local council if possible.
Symptoms or Self-Isolation
Do not make a trip to an RRC if you are showing symptoms of Covid-19 or if you are self-isolating. For more information on what you need to do if you or someone you share a home with has shown symptoms of Covid-19, please visit:
Expect Queues and Delays
We are continuing to experience long queues to use the RRCs. We would strongly encourage residents to wait until the initial high demand has passed, but if you must visit an RRC then you should be prepared for a long wait to get in.
There may be staff from the local councils outside the RRCs managing the traffic, so please follow their instructions when waiting in the queue.
Changes to Access Routes
In order to manage the queues, there will be some changes to the routes used to access the four RRCs. Please visit the relevant pages for each RRC for more information:
Residents of Barking and Dagenham, Havering, Newham and Redbridge may use any of the four ELWA RRC sites.
You must bring either a recent Council Tax statement or your driving licence (registered to an address in one of these four boroughs) as proof of residence. No other forms of identification are accepted. You will be asked to hold your ID up to your car window for site staff to check before you enter an RRC.
The four RRCs will be open for their normal opening hours (see links above for the details on each RRC).
You should make sure you have joined the queue well before closing time (we would recommend an hour or more) to ensure that you can complete your visit.
To protect the public and staff, social distancing measures will be in place at the RRCs:
- We will limit the number of vehicles allowed into the RRCs site at the same time
- Please take note of any signs, barriers and markings that have been put out
- Allow other residents to finish using any waste skips before you try to use them
- No more than 2 people should leave your vehicle at any time
- Children must remain in vehicles at all times
Please help us to protect you, other residents and our staff by keeping a safe (minimum 2 metres) distance from other people if you visit an RRC.
Staff at the RRCs will regularly clean handrails and other surfaces, but all residents should take responsibility for their own hygiene:
- Wear gloves when you are unloading your vehicle
- Bring hand sanitiser to use
- Do not touch your face
- Wash you hands thoroughly for at least 20 seconds when you get home
Assistance to Unload
To maintain social distancing, we will not be able to provide assistance to residents to unload their vehicles. If you will need assistance, please either bring someone with you to help, or consider delaying your visit if you can.
Large Vans and Trailers
We are now able to accept larger vans and twin axle trailers carrying Household Waste at the Jenkins Lane RRC in Beckton only. Light commercial-type vehicles (under 3,500kg maximum permissible mass) and single axle trailers are permitted at the Chigwell Road, Frizlands Lane and Gerpins Lane RRCs if they are carrying household waste, or restricted household waste with authorisation from the resident’s Local Authority. If driving a van, you are asked to bring the vehicle’s V5C logbook to prove it is below this weight threshold and may be re-directed to the Jenkins Lane site if this is not the case.
All vehicles remain subject to checks for proof of address within the ELWA region and for restricted/commercial waste. Please be aware that the Jenkins Lane RRC is busiest between 12pm and 1pm on weekdays, so please avoid visiting at that time if possible.
No Luton Vans, vans with tail lifts or tippers of any size are permitted to access any site at this time.
Commercial waste is not being accepted at the RRCs until the demand has reduced and we have updated the information on this page.